Services
IT Consulting
Straight advice on the systems you run, the ones you are considering, and the risks you have not had time to look at.
Advice from someone who is not selling you the product
Technology decisions are usually made under pressure, on the recommendation of whoever is selling. Years later the result is a set of systems that do not talk to each other, licences nobody can account for, and nobody quite sure where the important data lives.
We look at what you have, what it costs, and what it is exposing you to, and we put the findings in writing in language you can act on.
What we look at
What you are running
A clear inventory of systems, licences and costs, which surprises most organizations at least once.
Security basics
Passwords, multi-factor authentication, backups, and who has access to what. Most incidents start here.
Choosing software
Requirements written down first, then options compared against them, including cost over several years.
Planning and budgeting
What needs replacing, when, and roughly what it will cost, so purchases stop being emergencies.
Accessibility review
Whether the tools your staff and customers use can actually be used by people with disabilities.
Policies that get used
Short, readable documents for acceptable use, data handling and AI use, rather than a binder nobody opens.
How a consulting engagement runs
Scope
We agree the questions you want answered and what a useful answer looks like.
Look and listen
We review the systems and talk to the people who use them daily.
Report
Findings and recommendations in writing, ordered by what matters most.
Support the work
We can carry out the recommendations, or hand the report to whoever will.
Example engagements
Illustrations of the kind of work this service covers, not descriptions of past clients.
Example
A security check before a contract
An organization asked by a larger client to show how it protects data. We review the basics, fix what is quick, and document the rest with a timeline.
Example
Choosing a new system
A team about to buy software on a vendor demo alone. Requirements get written down first, and three options are compared against them, including the cost over five years.
Common questions
Will you tell us if we do not need something?
Yes. Plenty of reviews end with "keep what you have and fix two settings". Recommending work you do not need costs us the next engagement.
How long does a review take?
A focused review of a small organization is usually a matter of days. Anything larger is scoped and quoted before it starts.
Will we be able to understand the report?
Yes. Reports are written for the people who decide, not for engineers. Technical detail goes in an appendix.
Can you implement what you recommend?
Yes, and you are free to have someone else do it. The report is yours either way.
Other services
Technical Support
Responsive help desk and on-site support that keeps your people working.
AI Solutions
Practical AI tools, chosen and set up around how your team already works.
Automation
Remove repetitive manual work by connecting the tools you already use.
Assistive Technology
Assistive technology deployed, configured and taught, so every employee and customer can do their work.
Get an outside opinion
Tell us the decision or the risk you are weighing up, and we will tell you how we would approach it.